Catalogue module mock · example dataFlow mapWalkthroughIM05 · Import: failedNeeds backend workImport from Shopify 5/5 Prev Next
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Import failedFailed

products_export_1.csv · nothing was created

Stopped 11:33

Import failed at step 1, Read the file

products_export_1.csv is an Excel workbook (.xlsx) saved with a .csv name, so no rows could be read.
Try another file

Nothing was created

  • No products, variants, images or redirects were created.
  • Your live site is untouched. moonthread.in still shows Week 43 exactly as before.

Where it stopped

products_export_1.csv
  1. Read the file

    Stopped here. No rows could be read.

  2. Check every row

    Not started

  3. Create products as drafts

    Not started

  4. Fetch images

    Not started

  5. Add redirects

    Not started

How to fix it

  1. 1In Shopify admin, open Products, then Export, then All products.
  2. 2Pick "CSV for Excel, Numbers, or other spreadsheet programs".
  3. 3Upload that file as it arrives. Opening and saving it in Excel first can turn it back into a workbook.

What we sent you

WhatsApp to +91 98470 22814 · 11:33
Moonthread: your product import failed at "Read the file". products_export_1.csv is an Excel file, not a CSV. Nothing was created and your site has not changed.
The same by email to meera@moonthread.in

Need a hand?

Aditya at theStacc got the same alert and can export the file with you.

Ask Aditya
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